20091121

Explanation Skill

They are ready-at-hand five tips from what I'm studying through this book.

1. Speaker's Request and Listener's Benefit

   +--------------------+
   |Intention of Speaker|
   +--------------------+
             V
   +--------------------+  +-------------------+
   | Action to Request  |<-| Scientific Ground |
   +--------------------+  +-------------------+
             V
   +--------------------+
   | Benefit/Disbenefit |
   +--------------------+

   Listener is motivated by benefit/disbenefit, not by scientific ground.

2. Goal, Challenge and Problem 
                       +-------+   +--------+
                     +-|Problem|---|Solution|
         +---------+ | +-------+   +--------+
       +-|  Issue  |-+
       | +---------+ | +-------+   +--------+
       |             +-|Problem|---|Solution|
+----+ |               +-------+   +--------+
|Goal|-+
+----+ |               +-------+   +--------+
       |             +-|Problem|---|Solution|
       | +---------+ | +-------+   +--------+
       +-|  Issue  |-+
         +---------+ | +-------+   +--------+
                     +-|Problem|---|Solution|
                       +-------+   +--------+
Issue  (課題): Something good to achieve
Problem(問題): Something bad which should not happen

3. Goal, Target and Policy

          +---------+   +---------+   +---------+   +------+
        +-|  Issue  |<--|  Issue  |<--|  Issue  |<--|Policy|
+----+  | +---------+   +---------+   +---------+   +------+
|Goal|<-+
+----+  |                                           +------+
        +-------------------------------------------|Policy|
                                                    +------+
Target(目標): (quantitative) target to achieve each challenge
Policy(手段): One of several ways to choose from to achieve a goal

4. 5W1H

Who
Why
Where
What
When
How
Whom
How much

5. Use, Function and Mechanism
   Three viewpoints usable when explaining a machine, or software.


When I wrote this, I found table-mode very useful.

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